Unmanaged Users %%sep%% %%sitename%%

1 in 2

users could be unmanaged
in your organisation

50% +

avg. in-scope users converted
in our recent projects

10+ years

legacy risk presented by
unmanaged users

What are unmanaged users?

Unmanaged users on Google Workspace are accounts created by individual users rather than the business, and are therefore not directly managed by a domain administrator. This is common in businesses that operate on platforms such as Microsoft Office, where employees will still need a Google account to access services they need to get their job done, such as Google Analytics or YouTube, for example.

Why are they a risk to your business?

Unmanaged users can pose a security risk to your business because they are not subject to the same security policies and controls as managed users in your Google Workspace account. This means that they may have weak passwords, use insecure devices or networks, or engage in other risky behaviours that could compromise your organisation’s data or systems. This can lead to data breaches, increased risk of malware and phishing attacks, regulatory compliance violations and loss of intellectual property.

Why is it important for your organisation to reduce the number of unmanaged users?

By managing your Google Workspace users effectively and implementing appropriate security controls, you can minimise the risks associated, as outlined above, and protect your organisation’s data and systems.

What can you do to reduce the number of unmanaged users?

Reducing the number of unmanaged users in your Google Workspace environment is an important step in maintaining the security of your organisation’s data and systems. Some of the steps you can take to reduce the number of unmanaged users include; conducting an audit to identify unmanaged accounts, creating and communicating new policies, monitoring usage, and taking action if you detect any unauthorised or unmanaged users.

Who are CTS?

CTS is proud to be the largest dedicated Google Cloud partner in Europe, helping customers to differentiate by adopting not just Google Cloud technology, but also their culture of innovation and sustainability. CTS works with organisations to modernise their technology stack, providing consultancy, implementation, billing and managed services for both Google Cloud Platform (GCP) and Workspace.

How can CTS help us avoid the risk of unmanaged Google accounts?

By reducing the amount of unmanaged users attached to your business, you can better protect your business. To do this, you need to focus on mitigating the risks of having unmanaged Google Workspace user accounts in your business. CTS can help you gain a clear view of who is using Google accounts to complete their daily tasks. Once the potential use cases in your business are identified, there is some administration required however, the risk far outweighs any efforts, and as a Google Partner, CTS can manage a large proportion of the workload for you.

“It’s vital for businesses to identify where they have unmanaged user accounts and address the situation in order to gain back control of their data, and mitigate security risks involved. Our team of experts can help you do just that.”

Steve Franks, Senior Cloud Consultant CTS

Unmanaged Google Accounts

What are unmanaged users?

Why are they a risk to your business?

Why is it important for your organisation to reduce the number of unmanaged users?

What can you do to reduce the number of unmanaged users?

Who are CTS?

How can CTS help us avoid the risk of unmanaged Google accounts?

Helpful resources

The Risks Of Employees Creating Unmanaged Google Accounts

Unmanaged Users: Do you have control over your data?