Forrester Retail Event: Bringing a digital identity to frontline workers

Wednesday 16th March 2022
When

Wednesday 16th March 2022

 

3:00pm - 5:00pm

Who Should Attend

Decision makers in the retail sector trying to bridge the gap between head office and frontline workers.

Join us as we explore how giving your frontline workforce a digital identity empowers both the organisation and the worker.

We will be joined by Michelle Beeson, Forrester Analyst,  Gemma McClure, Google Adoption Lead, Travis Perkins Plc and Steve Franks, CTS Cloud Consultant to discuss the benefits of giving frontline workers a single digital identity. 

During this session Michelle will begin with an overview of research on retail trends specific to stores, and the collaboration teams on the ground have with head office. Michelle will also be talking us through the future of where retail is heading - the hybrid retail experience.

Steve Franks will share his experiences in implementing digital identity initiatives across two leading UK Supermarkets. Steve will talk us through the learnings from two different approaches, ultimately working towards the same end goal. 

Finally, Gemma McClure from Travis Perkins will join us for a Fireside chat. Travis Perkins is the UK's largest builders merchant with close to 20,000 employees across 1,700 branches, stores and sites. 

Topics to be covered:

  • Bringing people digitally closer to the Head Office
  • Communication & Collaboration
  • Bringing Business Value & Efficiencies
  • Culture & Connection
  • Sustainability - Paper to Digital
  • The Future - Where are we headed? The emergence of Hybrid Retail

Agenda

3:00pm - 3:10pm - Welcome and introductions

3:10pm - 3:30pm - Michelle Beeson, Forrester Analyst

3:30pm - 3:50pm - Steve Franks, CTS

3:50pm - 4:10pm - Fireside Chat with Gemma McClure, Travis Perkins

4:10pm - 4:25pm - Q&A

4:30pm - Close

Registrants for this event will receive a hamper so be sure to add your home address and we'll send you some treats to enjoy during the session☕. (If registering on or after Monday 14th March we won't be able to guarantee delivery for the event but hampers will still be sent out.)

We look forward to welcoming you!

Register Here

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